Report: Samsung to Issue ‘Unprecedented’ Recall of Note 7 Amid Explosion Fears

After reports emerged on social media of Samsung’s Galaxy Note 7 exploding when charged, the company announced on Wednesday that it was delaying shipments of its new flagship device for “additional tests being conducted for product quality.” Now, it seems the smartphone maker is taking more drastic measures, with South Korean media reporting that Samsung plans to issue a worldwide recall in “less than a week.”

Speaking to Yonhap News, an unnamed Samsung official suggested the problem with the phone was related to a faulty battery installed in “less than 0.1 percent of the entire volume sold.”

“The problem can be simply resolved by changing the battery, but we’ll come up with convincing measures for our consumers,” the official told the news agency. “The most important thing is the safety of our customers and we don’t want to disappoint our loyal customers.”

Asked for comment, Samsung would neither confirm or deny the planned recall to Gizmodo, simply stating, “we are conducting a thorough inspection.”

“We will share the findings as soon as possible,” said the company. “Samsung is fully committed to providing the highest quality products to our consumers.”

source: by Hudson Hongo

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.